What, Why, How: Building Effective Processes for Haunt Directors

Friday, 13 April 2018
03:00 pm - 04:00 pm

Sick of drama? Tired to feeling like your haunt is being pulled in too many directions? Drawing on skills learned from 20 years of the School of Hard Knocks and the 2017 Disney Customer Experience Summit, the director of Tacoma’s "Frighthouse Station" invites you to learn how to develop organizational processes to bring focus and stability to your event. No matter your haunt's size, a theme park approach to serving your guests (and leading your staff) can make all the difference.

Erik Tavares

Director of Frighthouse Station in Tacoma, WA. Our group Valour Designs has produced haunts for 20 years and, along with our seasonal show, are also hired to produce seasonal installs for other clients.